A Caregiver’s Guide to Authentic Communication

Also in this edition: tailor The Dementia Newsletter to your needs; get the latest news, resources, and even a couple heartwarming stories; get your weekly book recommendation; enjoy our very special musical presentation!

In this edition:

Two Minutes ⏱️ to Tailor Your Dementia Newsletter
• Ben’s Corner: Breaking Free from Apology — A Caregiver’s Guide to Authentic Communication
📰 The News Caregivers Need This Week 🗞️ 
• Video 🎥 Where the Ocean Meets the Shore — Talking to Children about Dementia
🌟 Featured this Week: The Complete Behavior Bundle 🌟 
• The Book Club: this week’s recommendation is The Spirituality of Imperfection
• And a Very Special (Digital) Musical Guest

Welcome to this week’s edition!

Two Minutes to Tailor Your Dementia Newsletter

Ben’s Corner: Breaking Free from Apology — A Caregiver’s Guide to Authentic Communication

Hi again caregivers!

Lately, I’m thinking a lot about the ways that I use — actually, the ways I misuse — the whole concept of apologizing, especially in the context of care. This is at the front of my mind after spending some time recently in the dementia support groups that I’ve joined on Facebook.

It breaks my heart a little bit to see how often people apologize when they post in those groups, asking forgiveness for being human, having feelings, and expressing themselves authentically. I regularly read things like:

  • I’m sorry I’m venting, but…

  • I hate to burden everyone with this

  • I know other people have it worse so I feel bad saying anything

  • I feel so stupid, and I’m angry about feeling stupid, and I’m sorry about feeling angry, and I must be just awful

Because I’m a proud Word Nerd™️, let’s look at a little etymology. Did you know that the way we use the word “apology” today is the exact opposite of the original meaning? In Greek, an apologia was a speech in defense of one’s self that would be spoken in court when rejecting charges. One would offer an apologia when they were asserting that they had done no wrong!

Now, we use it to express regret and confess that we were in the wrong. What a fascinating shift.

Many of us have a complicated relationship with apologies, and it’s exacerbated by the pressures put on us by caregiving. I grew up apologizing for everything! First, it’s how my family operated. Second, my people-pleasing personality found it easier to proclaim my guilt and move on rather than asserting my own worth and opinions.

If I’m being honest, I think I use “sorry” like a get-out-of-jail free card so that I don’t have to risk being authentic. The really strange part of this is that not only am I pulling the rug out from under my own self-esteem, but I’m also invalidating their thoughts and feelings: rather than considering their statements or feelings and responding thoughtfully, I simply wave them off with a “sorry.” Now that is probably something I should actually apologize for.

Apologizing too much is my habit. Other people refuse to apologize, even when they really ought to. That’s a different kind of problem, but it usually has the same root purpose: refusing to apologize also keeps us from having to face our interactions in society with a balance of self-confidence and the ability to be pliable when working with others. It’s a different path to the same place.

If you tend to be more like me, apologizing for everything, I’d like us to engage in a challenge together. What if, just for this week, we don’t let the word “sorry” cross our lips unless it meets a very specific criterion spelled out by American journalist Mignon McLaughlin?

True remorse is never just a regret over consequences; it is a regret over motive.

~Mignon McLaughlin

What if, this week, we didn’t apologize for consequences. That means:

  • We won’t apologize for how our loved one negatively perceives our offers of assistance.

  • We won’t apologize for having a feeling that we wish we didn’t have.

  • We won’t apologize for being late to an event because, at the last minute, our loved one had a bathroom emergency.

  • We won’t even apologize to family members for doing what we thought was right instead of taking their advice.

That’s a tall order, I know. Don’t worry, we don’t have to keep score. But if you look at all of the scenarios above, we don’t see anyone with bad motives who is trying to do harm. We see people doing their best. According to our “McLaughlin principle,” therefore, we don’t get to say sorry. Sure, there were some unfortunate consequences, but we aren’t apologizing for those this week because an apology for how something happened to turn out is hollow at best, insincere and insulting at worst.

Please note: that doesn’t mean we won’t listen and respond with compassion and courtesy. It just means we have to do it in ways that don’t use the word “sorry.”

As caregivers, we have a lot on our plates. I’m trying to spend less time feeling badly about things that are out of my control. When I regret my motive, I will be the first to apologize. However, I would like to carry the rest of my load more lightly than I have been: that means I need to stop carrying around all of that “sorry” that doesn’t do anyone any good.

I need to break the habit. Want to try it with me this week?

📰 The News Caregivers Need This Week 📰

Warms your heart:

Caregiver Resources in the News:

Advice and Suggestions:

Discover the elumenEd Dementia Behavior Bundle—your ultimate resource for understanding and managing dementia-related behaviors like wandering, bathing, and aggression. For just $14.95, you’ll gain lifetime access to practical, step-by-step modules designed to help you provide the best care at home while saving money on professional facilities. Plus, as we release new behavior modules, they’ll be added to your bundle at no extra cost.

Empower yourself with the knowledge to handle caregiving challenges, reduce stress, and honor your family values—all on your schedule. Start today and take the first step toward confident caregiving. Click now to learn more and buy!

The Dementia Newsletter Book Club

This week’s recommendation draws on the deep wells of different spiritual traditions to help understand imperfection in a new light.

In Leonard Cohen’s song “Anthem,” he sings “There is a crack, a crack in everything/That’s how the light gets in.” To me, that sums up this book perfectly. Kurtz and Ketcham draw on a wide variety of spiritual traditions to show us how our flaws are what give our humanity meaning and our spirituality depth.

From the description:

“I am not perfect” is a simple statement of profound truth, the first step toward understanding the human condition—for to deny your essential imperfection is to deny your own humanity. By seeking to understand our limitations and accept the inevitability of failure and pain, we being to ease the hurt and move toward a greater sense of serenity and self-awareness. This illuminating book brings together the wisdom and stories of many traditions and faiths, from Hebrew prophets to Buddhist sages and Christian teachers, and from ancient Greeks to the modern insights of Alcoholics Anonymous.”

~The Spirituality of Imperfection

🎵 A Special Musical Guest 🎶 

If you haven’t heard the song I referenced above — Leonard Cohen’s “Anthem” — I envy you the experience of hearing it for the first time. Here’s a live performance from London that I like quite a bit. Enjoy!

While you’re there…👆️ Did you know we have a YouTube Channel? Subscribe today! 👇️ 

🎉 Support the Cause 🎉 

Hi newsletter family! Has The Dementia Newsletter helped you out this week? Have you received even one dollar of value? If so, would you donate a single dollar back to the cause? Your support makes this content possible. Use this link or scan the QR code to the right to support our mission for home and family caregivers!

About the author

Hi! I’m Ben, and I’m the author of this newsletter as well as a new book on Amazon: Creating Purposeful Engagement.

Caring for a loved one with dementia can feel overwhelming, especially when it comes to keeping them engaged in daily life. In my new book, Creating Purposeful Engagement, I’ll guide you through practical, reliable strategies to spark meaningful moments of connection—whether through conversation, activities, or shared experiences.

Learn how to confidently create these rewarding interactions and bring more joy to both your loved one’s life and your own. Available now on Amazon—click to get your copy today!

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I’ve been a dementia professional for over 20 years, but the fight against this disease has become much more personal for me as I am engaged in my mother’s journey with Alzheimer’s disease. I started The Dementia Newsletter as well as it’s parent company, elumenEd, to help caregivers, specifically home and family caregivers, gain access to the very best training and information available at an affordable price.

At The Dementia Newsletter, we’re dementia professionals but we’re not medical doctors or lawyers. The information provided is for general informational purposes only and should not be considered as medical or legal advice. Always consult with a qualified healthcare professional for medical diagnosis, treatment, or any health-related concerns and consult with a lawyer regarding any legal matters.

1  I’m suggesting books through the Amazon “affiliate” program. This did NOT affect the choice of any particular book. These are my top picks for The Dementia Newsletter this week! If you pick up a copy of a book through this program, buying it through the link above helps to support the newsletter, and you still pay the same price. Happy reading!

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